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1. What if I have a DD215 Showing an Upgraded Discharge, but my DD214 still isn't correct?

When the Department of Defense (DoD) or the Coast Guard upgrades a Veteran’s discharge, it usually issues a DD215 showing corrections to the DD214. The DoD or

2. What if I served Honorably, but didn't receive Discharge Paperwork?

You’re eligible for VA benefits at the end of a period of honorable service, even if you didn’t receive a discharge in the form of a DD214. If you completed

3. What if I have a Discharges for more than One Period of Service?

If the Department of Defense (DoD) or the Coast Guard determined you served honorably in one period of service, you may use that honorable characterization to

4. What if I already Applied for an Upgrade or Correction and was Denied?

If your previous upgrade application was denied, you can apply again, but you may have to follow a different process. Click the Get Started button above. When

5. Can I Get VA Benefits without a Discharge Upgrade?

Even with a less than honorable discharge, you may be able to access some VA benefits through the Character of Discharge review process. When you apply for VA

6. If the VA did not send the Doctor your records.....

Usually the VA does send the claims file to the doctor in advance of the exam, but sometimes the agency neglects to. If the VA doctor hasn't received the

7. How to Answer Questions at the Exam

Don’t exaggerate your symptoms, but don’t diminish them either. When the doctor asks you questions, be truthful. Explain to the doctor exactly how your

8. Are there organizations that can help me with my Claim exam?

VA recommends you work with an accredited representative, such as a VSO, to help guide you through the entire claims process. These representatives can help

9. Why is a contractor conducting my claim exam and not a VA examiner?

VA may use contractors or VA partners who are medical experts with experience working with Veterans to speed up the claim process. They support the timelier

10. My claim was denied without a claim exam or C&P exam, is this a normal event?

VA awards disability compensation when the claim file shows three things: 1. Current diagnosis of a disability 2. Record of an event that happened during

FAQ's

Veterans Claims Assistance Group “VCAG”